In our role as data controller, we, TORWEGGE GmbH & Co. KG, Oldermanns Hof 6, 33719, Bielefeld, Germany, +49 521 93417-0, info@torwegge.de, have drawn up this document to inform you about which of your data we process and how. If you have any questions regarding data protection, please contact our Data Protection Officer at datenschutz@torwegge.de.

This document explains which personal data (i.e. any data that identify or can be used to identify you as a natural person (hereinafter: the “data subject”), such as your name, address, email address or user behaviour) we collect during your visit to our website and how we use them. All visitors to our website and users of our online services shall be deemed data subjects in this regard.

Right to lodge a complaint

If you believe that the processing of your personal data violates the General Data Protection Regulation, you have the right to lodge a complaint with your supervisory authority for data protection, the North Rhine-Westphalia State Representative for Data Protection and Freedom of Information, https://www.ldi.nrw.de/, or with any other supervisory authority for data protection matters.

Legal basis

• Article 6(1) (a) of the GDPR for the processing of personal data with the consent of the data subject.
• Article 6(1) (b) of the GDPR for the processing of personal data as required for the performance of a contract to which the data subject is party or in order to take the appropriate steps prior to entering into such a contract
• Article 6(1) (c) of the GDPR for the processing of personal data as required in order to ensure compliance with a legal obligation to which we are subject in accordance with any applicable EU laws or any applicable laws of a country in which the GDPR applies either in full or in part.
• Article 6(1) (c) of the GDPR for the processing of personal data as required in order to protect legitimate interests pursued by ourselves or a third party, except where
  such interests are overridden by the interests or fundamental rights and freedoms of the data subject.
  In particular, legitimate interests include our business interest in being able to provide our website, information security, the exercising of our own legal rights, and ensuring compliance with other legal requirements.

To this end, we use special service providers who are obliged to maintain secrecy and uphold data protection when providing our services. We will never share your personal data with authorities unless we are required to do so in order to comply with overriding legal requirements.

Right to withdraw consent

In accordance with Article 7 of the GDPR, you have the right to withdraw any consent you have provided, with effect for the future.

Purposes of processing

General: Presentation of the company, provision of services and/or sale of products, and communication via the Internet. Data collected on this website are processed for the purpose of providing information on our company’s products and services and, where applicable, of processing applications so that the user can be put in contact with the appropriate persons within our company.

You have the right, at any time, to access the personal data we have saved on you and object to their storage and processing. For more information, please refer to the sections “Rights of the data subject” and “Right to withdraw consent”.

General

If you have provided us with personal information, we will use this information to answer your enquiries, to provide you with advice, to perform contracts you have concluded with us, and for technical administrative purposes. We will not share your personal data with third parties or other entities unless this is necessary for performance of contract or billing purposes, or if you have provided prior consent for us to do so. You have the right to withdraw your consent at any time, with effect for the future (see “Right to withdraw consent”).

The legal basis for the collection, processing and forwarding of your data is provided by Article 6(1) (b) of the GDPR.

These data shall be erased once the retention periods applicable by law have expired. If the data in question are not subject to retention periods under law, they shall be deleted as soon as they have served their purpose.

Data collection on our server

Purpose of processing
When you visit our website, your browser will send a variety of server statistics to our provider’s server, where they are saved automatically. The statistics logged in this manner include, but are not limited to, the IP address of your device, the date and time at which you accessed our website, the name and URL of the files you have viewed, the website via which you accessed/were directed to our website (referrer URL), the browser you used to access our website and, where necessary, the operating system used on your device and the name of your provider.

These data are sent to us for system security purposes and to ensure that you are able to establish a connection to our server successfully. These data will not be combined with data from other sources. Your IP address will be anonymised. The connection data in question will be erased automatically, usually after a maximum of seven days. In case of misuse of the website, log data required for the purpose of providing evidence shall be retained until the incident in question has been resolved.

The legal basis for this action is provided by Article 6(1) (f) of the GDPR. Our legitimate interest lies in our desire to ensure that our website is run securely and that we are able to detect any attacks on it.

Contact form and email enquiries

Purpose of processing
If you use our contact form, we will save your name and email address for the purpose of responding to your enquiry. Any telephone number you enter for a call back is provided on a voluntary basis. If you send us a contact request via email, we will collect and save your email address and the information contained in the email.

The legal basis for this action is provided by Article (6)1 (a) of the GDPR as, by using the contact form or sending us an email, you will be consenting to the processing of your data for the aforementioned purposes. An additional legal basis for this action is provided by Article (6)1 (b) of the GDPR, as it is necessary for us to save your data in order to conduct a pre-contractual relationship – and potential subsequent contractual relationship – with you.

The data in question shall be erased once they have served their purpose, i.e. once your email/contact form enquiry has been answered/when the matter has been conclusively resolved.

You have the right to withdraw your consent at any time; however, such a withdrawal will not affect the legality of any processing that has already been undertaken on the basis thereof.

For more information on your right of access and right to erasure, please refer to the section “Rights of the data subject”.

Online applications (not currently in use)

Cookies

Purpose of processing
This website uses cookies. Cookies are small text files that are saved to your Internet browser (e.g. Firefox, Chrome, Microsoft Explorer/Edge, Safari) – or on your computer (i.e. your operating system) by your browser – when you visit our website Each of these cookies contains a specific sequence of characters that allows our website to recognise your Internet browser when you visit our website again. We use proprietary cookies known as “session cookies”. These enable us to improve your user experience on our website and optimise how the content of our website is displayed for you.

The legal basis for our use of proprietary cookies is provided by Article 6(1) (f). Our legitimate interest lies in the fact that the aforementioned cookies are used exclusively for the purpose of making it easier for you to access our website, that they do not collect any tracking data during this process and that, as such, this process does not constitute a violation of your personal rights or fundamental freedoms.

You can adjust the settings in your web browser to reject cookies. However, this may limit your ability to experience the full functionality of our website.

These cookies expire at the end of your browser session and are deleted when you leave our website.

We use cookies provided by the following third parties:

• LiveChatInc
• OpenStreetMap
• MyFonts

Google Analytics

Purpose of processing
This website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses cookies (see above for a general explanation of the term “cookies”).

Google Analytics uses cookies for the purpose of analysing your use of this website and measuring its range.

According to the information provided by Google Inc., the following cookies are used by Google Analytics: This information is based on the overview provided by Google.

The legal basis for the collection and saving of these data is provided by Article 6(1) (f) of the GDPR. Our legitimate interest lies in the fact that we can use the analytics data for purposes such as establishing at what point users end their visits to our site, which allows us to improve our website for you, or to determine the countries from which our website is accessed, which allows us to adapt the range of languages in which we offer our website. We have added the code “gat._anonymizeIp();” to Google Analytics on our website in order to ensure that all IP addresses are anonymised when they are collected (“IP masking”). This prevents us from tracing the analytics data we collect back to a specific person.

Transmission of data to third countries: The information generated by cookies regarding your use of this website are usually sent to and saved on a Google server in the USA. However, since this website uses active IP anonymisation, Google will truncate your IP address in EU member states or other states that are party to the Agreement on the European Economic Area prior to transmission to the USA. The full IP address will only be transmitted to a Google server in the USA and truncated there in exceptional cases. On behalf of the provider of this website, Google will use this information to analyse your use of this website, compile reports on this website’s activity, and provide the website provider with other services relating to the use of their website and of the Internet. The IP address transmitted by your browser in conjunction with Google Analytics will not be linked to other data held by Google.

Google LLC. is certified in accordance with the US Privacy Shield, and thus guarantees an appropriate level of data protection in line with the GDPR. We have concluded a data processing agreement with Google LLC to ensure that Google Inc. complies with suitable and appropriate technical and organisational measures for the protection of your personal data.

Objection and erasure:
You can prevent cookies from being saved on your system by adjusting the settings in your browser software; however, please note that this may prevent you from being able to utilise the full scope of the functions of this website. You can also prevent the data collected by the cookie with regard to your use of this website (incl. your IP address) from being collected and processed by Google by downloading and installing the following browser add-on (click link to download).

This add-on may not be available if you are accessing our website using a browser on a mobile device. In this case, and for general purposes, you can also prevent your data from being used and sent to Google by clicking on the link below.